Our opticians utilize their friendly, social personalities to help style eyeglasses and sunglasses for patients. They have strong customer service, interpersonal, and communication skills. They interpret and follow prescriptions from our optometrists to recommend specific features and lens options, take measurements, and adjust eyewear.
Helpful optician characteristics:
Enjoy working with people
Patience and tact.
Attention to detail.
Dexterity and ability to work with small eyeglass parts
Comfort in a sales environment
Obtaining patient prescriptions from optometrists.
Taking customer information and measurements.
Recommending frames that suit the customer's style, face, and specifications.
Adjusting and fitting frames according to the prescriptions and customer's specifications, as well as to suit the customer's face.
Preparing work orders for the optical technicians to use to manufacture the lenses.
Keeping inventory on frames to ensure product variety and customer satisfaction.
Repairing broken frames.
Educating customers on how to wear and maintain glasses.
Performing administrative duties, such as managing prescriptions, customer records, and insurance.
Our optometric technicians rely on their meticulous and detail-oriented personalities to help the doctor with preliminary testing during an eye examination. They have strong listening skills, a good sense of time management, and the ability to collect reliable data. When assisting the optometrists, our optometric technician also performs some clerical duties as well as cleaning and maintaining examination equipment.
Helpful Optometric Technician characteristics:
Optometric Technician responsibilities:
Assisting with patient care and eye examinations.
Taking and updating patient history.
Obtaining retinal photos.
Administering diagnostic tests for ocular disease.
Educating patients on the usage, care, and maintenance of contact lenses.
Explaining the eye exam to patients and administering tests on visual capabilities.
Our scheduling coordinators rely on their friendly, welcoming personalities to represent the company in a positive way while assisting patients via phone and text conversations. They have strong listening skills, clear communication, and a knack for multi-tasking. They manage our daily patient schedule and handle all incoming patient communications.
Helpful Scheduling Coordinator characteristics:
Enjoy talking with people via phone or text.
Articulate, kind communication.
Attention to detail.
Comfort working with electronic scheduling systems.
Scheduling Coordinator responsibilities:
Answering incoming patient correspondence.
Managing daily schedule.
Corresponding with doctors.
Assisting in clerical and administrative tasks